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Privacy Policy

A legal disclaimer

Men’s Life Mastery™ — Protecting Your Data, Privacy, and Confidentiality

 

Effective Date: December 2025
Business Name: Men’s Life Mastery™ LLC
Owner: William Cottles III
Location: North Hollywood, CA

This Privacy Policy explains how Men’s Life Mastery™ (“MLM,” “we,” “our,” or “us”) collects, uses, stores, protects, and shares your information when you use our website, services, coaching, assessments, or digital products.

By accessing our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect personal information in the following categories:

A. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Assessment answers (SMV test, relationship tests, etc.)

  • Intake forms and questionnaires

  • Coaching notes and communications

  • Messages you send to us (email, text, chat)

  • Optional demographic information (age, gender, etc.)

B. Information Collected Automatically

When you visit our website, Wix analytics and third-party tools may collect:

  • IP address

  • Device type

  • Browser type

  • Cookies and tracking data

  • Pages visited

  • Time spent on site

  • Referring links

C. Information From Purchases

When you buy coaching, digital products, or memberships:

  • Order history

  • Download history

  • Payment confirmations

  • Subscription details

D. Sensitive Information (Optional & Confidential)

In coaching sessions or assessments, you may share:

  • Relationship history

  • Mental/emotional concerns

  • Life challenges

  • Personal goals

This information is confidential and used solely for coaching purposes.

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2. How We Use Your Information

We use your information to:

Provide and Improve Services

  • Deliver coaching sessions

  • Generate assessment scores (SMV, relationship tests, etc.)

  • Provide downloadable products and content

  • Offer customer support

  • Personalize your coaching plan

Business Operations

  • Process payments

  • Maintain records

  • Improve the website and user experience

  • Track analytics and performance

Communication

  • Send confirmations

  • Send updates about programs or calls

  • Provide coaching materials

  • Respond to questions or support requests

Legal & Compliance

  • Fraud prevention

  • Required disclosures

  • Protect rights, safety, and property

We never sell your data.

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3. How Your Information Is Stored

Your data may be stored using:

  • Wix secure servers

  • Encrypted payment processors

  • Encrypted coaching platforms (Zoom, Google Workspace, etc.)

  • Private, secure databases for assessments and results

We take reasonable steps to protect your data from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no system can guarantee 100% security.

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4. Confidentiality in Coaching

What you share in coaching sessions is confidential.

Exceptions (required by law):

  • Imminent danger to self or others

  • Abuse, neglect, or criminal activity

  • Court orders or legal requirements

Group coaching and communities require participants to uphold confidentiality as well.

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5. Cookies & Tracking Technologies

We may use:

  • Cookies

  • Pixels

  • Web beacons

  • Analytics tools (Wix Analytics, Google Analytics, etc.)

These help us:

  • Improve website performance

  • Understand user behavior

  • Provide a smoother experience

You may disable cookies in your browser settings, though some features may not function properly.

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6. Third-Party Services

We may share limited data with trusted third-party providers who assist with:

  • Payment processing (Stripe, PayPal, Wix Payments)

  • Email marketing (Wix, Mailchimp, or similar tools)

  • Scheduling (Calendly, Acuity, etc.)

  • Video sessions (Zoom)

  • File delivery and storage (Google Drive, Wix)

These providers follow their own privacy policies.

We do not sell or trade your data.

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7. Payments & Financial Data

Payment information is handled securely by third-party processors.

MLM does not store full credit card numbers or sensitive financial information.

By purchasing, you agree to their terms and privacy policies.

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8. Children’s Privacy

Our services are intended for adults 18 years and older.
We do not knowingly collect data from minors.

If a minor submits information, it will be deleted upon request.

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9. California Consumer Privacy Rights (CCPA)

Because MLM operates in California, California residents may:

  • Request access to personal data

  • Request deletion of personal data

  • Request disclosure of categories of collected information

We will not discriminate against anyone for exercising privacy rights.

To submit a request:
📩 Email: (insert email)
We may require identity verification

10. GDPR Notice (For European Users)

If you access our site from the EU:

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent

  • Request data export

Contact us to submit any GDPR request.

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11. Data Retention

We retain your data only as long as needed for:

  • Legal compliance

  • Coaching records

  • Assessment accuracy

  • Business operations

You may request deletion at any time unless legal obligations require retention.

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12. Email Communications

By submitting your email or purchasing a product, you consent to receive:

  • Coaching materials

  • Updates

  • Announcements

  • Marketing emails

You may unsubscribe at any time.

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13. Changes to This Policy

We may update this Privacy Policy at any time.
Updated versions will be posted on this page with a new effective date.

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14. Contact Information

If you have questions, requests, or concerns:

📩 Email: billcottles@menslifemastery.com
📞 Phone: (310) 482-8821
📍 Men’s Life Mastery™ LLC
North Hollywood, CA

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